Support For Community, Patients & Families
Call 1800 360 000 from 7am – 10pm, every day of the year.
We are here to support you, your family and your community
The Victorian Palliative Care Advice Service can help you find practical palliative care information for your specific situation.
We support those living with a life-limiting illness, as well as provide palliative care information for families, carers, and the community.
Our specialist nurses can help you navigate the palliative care health system, find the support and care that is appropriate for you or the person you care for, or assist you in your role as a carer.
What is Palliative Care?
The aim of palliative care is to improve the quality of life for people and families living with illnesses that cannot be cured; otherwise known as life-limiting illness. The palliative care you need will depend on your age, your diagnosis, and what other support you may require.
We can also help if you have questions about symptoms, finding emotional or spiritual support, or how to support families of palliative care patients.
If you have a life-limiting illness, know or care for someone who has, our specialist nurses can help with questions such as:
- When should someone be offered palliative care?
- How can palliative care improve my quality of life?
- How can palliative care help relieve pain and other symptoms?
- What do I need to think about and plan for, including decisions about treatment and care?
- How do I find the right palliative care service?
Call 1800 360 000 for advice
- How do I get palliative care help at home?
- What do I need to think about when caring for someone in palliative care?
- How do I have conversations about palliative care with my family or healthcare providers?
- How do I find local support for families of palliative care patients?
Call 1800 360 000 for advice
When you call the Victorian Palliative Care Advice Service, one of our specialist nurses will ask you for some details so that we can help you find the most appropriate local services.
All conversations and any information you provide will remain private, confidential and secure. You do not need a referral to access this service.
Want to know more?
You can speak with us on 1800 360 000 or look at our Frequently Asked Questions.